The security of your personal information at jg99 is our top priority. This Privacy Policy clearly outlines what data we collect, how it is used, and how you can stay in control of your information.
All your personal information is stored with 256-bit SSL encryption, ensuring bank-grade security.
Jg99 never sells your personal information to advertisers or third parties. No sharing takes place outside of legal obligations.
Identity documents and paperwork submitted during the KYC process are stored with the highest level of security and accessible only to authorized personnel.
Our systems are regularly audited by independent third-party security experts to ensure your information remains protected at all times.
You can view, correct, or request deletion of your personal information at any time. We respond promptly.
You can opt out of promotional emails or messages at any time. We always respect your preferences.
Jg99 (jg99.onl) is one of Bangladesh's most trusted online gaming platforms. We believe privacy is a fundamental right, and this Privacy Policy has been crafted with that right in mind.
This Privacy Policy applies to the jg99.onl website, mobile application, and all our services. By using any jg99 service, you are considered to have accepted the terms of this Privacy Policy.
Transparency is the foundation of our Privacy Policy — you will always know what information we collect, why we collect it, and how it is used. At jg99, protecting your privacy is not just a legal obligation; it is a core part of who we are.
Jg99 only collects information that is necessary for providing services, ensuring security, and meeting legal obligations. We never gather data that is not needed.
| Type of Data | Example | Purpose |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Identity Verification & Age Confirmation |
| Contact Information | Email, phone number, address | Account Management & Support |
| Financial Information | Payment methods, transaction history | Deposit & Withdrawal Process |
| Technical Information | IP address, browser, and device information | Security & Fraud Prevention |
| Gaming Information | Betting history, game preferences | Service Improvement & Responsible Gaming |
Before collecting any information beyond the list above, we will always obtain your explicit consent.
Jg99 collects information through various methods. We are fully transparent about each of them.
Jg99 uses your information only for specific, legitimate purposes. We will never use your data in ways you would not expect.
Jg99 does not sell your personal information to third parties. However, limited data sharing may be necessary in certain circumstances.
Should your information need to be shared for any reason not listed above, we will seek your consent beforehand. All third-party partners are required to comply with jg99's privacy standards.
Cookies and similar technologies are used on the jg99 website and app to help enhance your experience.
Jg99 employs industry-leading security measures to protect your information. Our security framework operates on the following layers:
In the event of a data security breach, affected users will be notified within 72 hours and steps will be taken to resolve the issue promptly.
Every jg99 user has the following rights over their personal information. Contact our support team to exercise any of these rights.
You can find out what information we hold about you at any time.
You may request corrections to any inaccurate or outdated information.
Where no legal obligation applies, you may request that your data be deleted.
You may object to your data being used for specific purposes.
You may request a copy of your data to download at any time.
You may request to stop receiving promotional communications at any time.
Jg99 is strictly an 18+ platform. We do not knowingly collect information from anyone under the age of 18.
Age verification is carried out at registration, and identity documents are used to confirm age during the KYC process. If a minor's information is submitted to us by mistake, we will delete it immediately and close the associated account.
Jg99 may update this Privacy Policy from time to time. For any significant changes, we will notify you through the following channels:
Continuing to use the platform after any changes take effect means you have accepted the updated policy. If you do not agree with the new policy, you may request to close your account.
If you have any questions, concerns, or requests to exercise your rights under this Privacy Policy, please get in touch. Our privacy team is available seven days a week.
To file a formal privacy complaint, please write "Privacy Request" in the subject line of your email so our privacy team can identify and prioritize your message quickly.